Ski

We are looking for a Chalet Host to join a lovely Chalet in Switzerland. This is a two-month temporary position starting in July and will finish at the end of August. You will look after the families which will have a mix of different preferences and requests. We are looking for experience in the private sector either on a yacht or someone who has previously worked in a chalet or private household. Experience in service is beneficial. 

You must carry an EU passport. 

Paid in Swiss Franc
Accommodation provided
Own room in a 2 bed apartment
Great benefits with passes to ski and snowboard

Previous yacht or Chalet experience required
EU Passport
Confident in Service and Housekeeping

We are looking for a Chalet Host Urgently to join a lovely Chalet in Switzerland. This is a temporary position starting immediately until the 30th of April when the season ends. You will look after the families which will have a mix of different preferences and requests. We are looking for experience in the private sector either on a yacht or someone who has previously worked in a chalet or private household.

You must carry an EU passport. 

Paid in Swiss Franc
Accommodation provided
Own room in a 2 bed apartment
Great benefits with passes to ski and snowboard

Previous yacht or Chalet experience
EU Passport

We are looking or a Chef to join a lovely Chalet in Switzerland. Cooking in a private, luxury ski chalet takes care of guests and their food requirements from breakfast to afternoon tea, to a more formal dinner. You will look after the families which will be a mix of young and old. Guests will change throughout the ski season. We are looking for experience in the private sector either on a yacht or in a chalet or private household. You must carry an EU passport. This position will need to start in the next few days until April.

Paid in Swiss Franc
Accommodation provided
Own room 

Private Chef experience
Chalet experience
EU Passport

Cooking in a private, luxury ski chalet will be the role of the Chef. Taking care of guests and their food requirements from breakfast to afternoon tea, to a more formal dinner. You will look after the families which will be a mix of young and old. Guests will change throughout the ski season. We are looking for experience in the private sector either on a yacht or in a chalet or private household. You must carry an EU passport. This can be from 16th Dec - Until late Jan 2023 or full-time until April.

Paid in Swiss Franc
Accommodation provided
Own room 

Private Chef experience
EU Passport

We are looking for an In-Resort Concierge that is an experienced customer service professional to support in all areas of the Concierge process, as well as provide general operational support across the Ski Chalet Business throughout the upcoming winter season. The ideal candidate will be an energetic and proactive all-rounder in search of their next challenge. Please note, that candidates for this position must be available to commence work on a full-time basis from early-mid October to ensure sufficient training prior to the start of the season.

The In-Resort Concierge will support our Travel Experience Manager in proactively reaching out to clients and planning their itinerary to ensure they have a great client experience. This will include (but is by no means limited to) arranging airport transfers, lift passes, ski hire, ski lessons, childcare, restaurant reservations, understanding any dietary requirements, room configurations for the chalet... and so on. You will also help to prepare final travel itineraries to send to clients prior to their arrival and be a point of contact for general questions, queries and requests. You will therefore need to be passionate about travel and skiing (or snowboarding!) and have a good knowledge and understanding of the luxury ski industry. You will also be on hand to provide general operating support in the resort to our Operations Director.

Main Responsibilities
● Be a key point of contact for all clients in the run-up to their stay with us.
● Proactively contact clients via phone and email to kick off the itinerary planning process; consequently you will
need to keep in regular contact with them to plan any arrangements as required.
● Anticipate clients’ needs and deliver personalised and tailored advice on activities, suppliers, restaurants and
general resort information.
● Put together final travel itineraries to send to clients in preparation for their trips.
● Be a key liaison between our clients and our resort team, ensuring that requests/information gets passed onto
the relevant chalet teams swiftly and efficiently, so excellent communication and teamwork skills are paramount

This is a varied and exciting role where you will have the opportunity to speak to a range of different clients and support across the business - no two days will be the same! They are a small and dynamic team, and what brings them together is their passion for the mountains and the incredible chalets they operate. We are split across their head office in Bath, UK, and our office in France. As such, you will need to be an autonomous worker and able to manage your time effectively, whilst also keeping a high level of communication with the team, regardless of location.

French Contract with 40 hours per week and 2 full days off each week (weekend work involved) - with a mixture of shifts to ensure you enjoy plenty of time on the slopes.

● Excellent pre-arranged seasonal accommodation (private room allocation) - optional
● Flexible working environment with lovely office in The Hive in Morzine across the road from our optional
accommodation
● Seasonal lift pass loan scheme and winter equipment hire (e.g skis and boots)
● Comprehensive training programme with an initial training period based at our head office in Bath, UK
● Ongoing professional development opportunities

Previous experience of working the winter season is essential

● Excellent communication skills - fluency in English is essential; French is advantageous but not essential
● Excellent organisation and administration skills, including strong IT and CRM skills (knowledge of Chalet Manager
the system is advantageous)
● Warm, friendly and confident manner with the ability to keep calm under pressure
● Strong time management skills and the ability to work to deadlines
● Strong customer service, relationship and rapport-building skills with experience in dealing with international
and UHNW clients of different backgrounds
● Attention to detail and problem-solving skills
● Proactive and energetic approach with a positive attitude; comfortable speaking with clients on the phone (not
just via email) and proactively chasing for outstanding information where needed
Benefits

We are looking for a Senior Chalet Manager and Chef couple to join a beautiful Ski Chalet for the winter 2022-23 winter season based in France. We want to hear from level-minded individuals who are looking for their next challenge and who share the Chalet's passion for food and drink, as well as, of course, the mountains.

The Senior Chalet Manager will be the primary point of contact for guests and will therefore take the lead on all aspects of service delivery. Working alongside 3 Chalet Hosts and the Chef, you must be a strong brand ambassador and lead the team by example. It will be your responsibility to train and mentor the Chalet Hosts throughout the season and ensure high standards are upheld. Leadership skills are therefore essential, but also a strong teamwork ethic as this is very much a hands-on role.

Main Responsibilities - Manager:

● Lead the service of breakfast and dinner in the chalet, confidently presenting our menus and drinks to ensure that guests enjoy an amazing dining experience
● Build a rapport with your guests to put them at ease whilst on holiday - help them to plan their daily itinerary including making lunch suggestions/reservations and handling any other in-resort concierge requests
● You will be confident in driving so that you can transport guests to the slopes each morning
● Train, mentor and oversee your team’s work; You will also need to oversee the Chef ensure your
guest’s dietary requirements and preferences are met
● Take overall responsibility for the presentation of the chalet - both by supervising the work of your
Chalet Hosts, and also through active hands-on involvement
● Produce accurate weekly reports covering various aspects of chalet operation and guest feedback

The Chef will be responsible for delivering an exceptional dining experience to guests, which should aim to be akin to dining at a fine dining restaurant, with a couple of more relaxed-style evenings to create a balance throughout the week. You will have the opportunity to train in our signature dishes, including Kaiseki - our Japanese fine dining experience - as well as use your creativity to refine your own style and menus to go above and beyond and really create that ‘wow’ factor for our guests.

Main Responsibilities - Chef:

● Plan balanced, varied and creative menus for breakfasts and dinners, which are tailored to specific guest requests; Also prepare staff meals as required
● Work within an allocated budget and submit weekly menu plans and spend reports
● Support the Front of House teams as required and always take the lead in ensuring the
kitchen is presented to high standards of cleanliness at all times
● Maintain high levels of food hygiene during all preparation and service tasks, completing
HACCP records as required
● Prepared to work in an open kitchen, be observed by guests and demonstrate your
passion for food on a daily basis.

It'll be hard work but hugely rewarding. Whilst they have extremely high expectations of their team, they also strive to create a positive environment for their staff. The chalet structures the roles into realistic shifts so you can be sure you will enjoy a positive work-life balance with plenty of time to explore everything the resort has to offer. If you're excited about working in some of the most exclusive properties in the Alps, why not join them in the spectacular surroundings of the French Alps for a season you will never forget?

Senior Chalet Manager & Chef Couple.

French Contract

● Excellent pre-arranged accommodation (private apartment across the road from the chalet)
● Lift pass (purchase provision)
● Winter equipment hire (e.g skis and boots)
● Meals whilst on duty
● Comprehensive training programme and ongoing professional development opportunities

Previous winter season experience is essential, as well as previous experience working in a 5-star hospitality environment.

● Chef: Professional cheffing experience, either in private dining or a restaurant with a strong understanding of fine dining
● Confident and passionate about the delivery of fantastic food and beverage service
● Flexibility – able to cope well with varied and changing tasks and environments
● Excellent verbal communication and interpersonal skills - fluency in English is essential
● Experience in dealing with international clients of different backgrounds is also beneficial
● Organised and well-presented with an excellent eye for detail in all aspects of chalet presentation
● Full driving licence required; Must be confident driving a minibus in winter conditions (training
provided)